Working at Ursa Health

Ursa Health is a data analytics software company that is reinventing how healthcare organizations use data to learn, make decisions, and innovate in healthcare. Our flagship product, Ursa Studio, is a highly responsive, fully no-code analytics development platform that transforms the way innovation teams work.

We offer a culture that prizes both individualism and teamwork, where people are encouraged to voice and try new ideas, and where we deliver not only what our customers ask for but what they truly need. Kindness and empathy for our co-workers and customers keep us focused on what matters and maintain a calm and respectful workplace.

We are currently seeking a Senior Director of Finance to join our growing team. Reporting to the Chief Administrative Officer, the Senior Director of Finance will lead and manage the full suite of finance needs at the company, including accounting, cash management, financial planning and analysis, and strategic support (commercial and business related), and they will be a key contributor in fundraising activities. The Senior Director of Finance will also be focused on developing robust financial processes and controls, establishing and maintaining a cadence of financial activities (including monthly financial and management / KPI reporting, quarterly forecasting, budgeting, and planning), and supporting a wide range of decision-making and analytical needs to drive growth in the business.

Key responsibilities:

• Maintain the general ledger and accounting system, and ensure all company transactions are recorded in accordance with GAAP
• Complete month-end close activities, account reconciliations, and supporting schedules
• Work with external tax, audit, and accounting firms to supervise and manage all outsourced finance-related transactions and projects
• Construct and monitor reliable financial controls, and ensure compliance with all legal and regulatory requirements
• Perform cash management responsibilities, including banking and working capital management, invoicing, accounts receivable, and accounts payable management
• Develop and maintain Ursa Health’s monthly financial reporting, planning, and analysis activities
• Develop and implement standardized and scalable budgeting, forecasting, and financial reporting tools and processes
• Create and manage the budgeting process, and oversee expense management
• Support the leadership team in assessing the financial drivers of the business, financial implications, and strategic objectives
• Partner on vendor contracting and customer deal design, contracting, and negotiations, including any related modeling needs
• Work closely with the leadership team on board and investor presentations

Skills and qualifications:

• Master’s degree in finance, accounting, statistics, or a related field
• CPA/CFA highly desirable
• 8-12 years of progressive finance responsibility, with emphasis on financial planning and analysis (FP&A)
• 5+ years’ experience as a leader of financial planning and analysis functions
• Previous investment banking/management consulting or Big 5 accounting firm experience a plus
• Demonstrated success in implementing FP&A and budgeting functions
• Exceptional financial modeling and understanding of income statement, balance sheet, and cash flow relationships
• Strong knowledge of GAAP accounting rules, and experience using accounting software
• Superior Excel skills, experience with QuickBooks, and the ability to use financial reporting data analytics and visualization software
• Experience with fundraising, investor relations, and board relations/reporting preferred
• Highly analytical, strategic, and detail-oriented, with a commitment to excellence
• Ability to transition seamlessly from complex analyses to simple, precise business implications
• Excellent presentation skills, with the ability to convey and synthesize technical financial information to non-financial professionals
• Strong work ethic and interpersonal skills, with an emphasis on teamwork, initiative, and integrity
• Ability to prioritize and deliver in a deadline-oriented environment

Location:

• Nashville preferred

Ursa Health is an equal opportunity employer. We are passionate about achieving diversity on our team because we know that different backgrounds and points of view fuel innovation and creativity, and will therefore help us reach our goal of making healthcare better and more equitable for all. We foster an inclusive environment where we can celebrate our differences. We encourage candidates from diverse backgrounds to apply to this and all of our open positions. All applicants will be considered for employment without consideration of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

We are currently seeking a Senior Director of Customer Success to join our growing team. Reporting to the Vice President of Customer Success, this role offers a unique opportunity to work with healthcare industry leaders and assist them in their mission to improve our healthcare system. The role is ideal for an individual who understands the healthcare ecosystem, has a natural curiosity for understanding how technical (data analytic) problems are solved, and enjoys building and maintaining strong relationships with client stakeholders. The preferred candidate will have experience with customer management in healthcare analytics and is very comfortable learning and communicating complex technical and/or clinical concepts to a wide range of audiences. 

In this role, you will be the client's primary contact and will be responsible for helping customers achieve the most value out of Ursa Studio. You will be proactive with success planning and analytics scoping and reactive by finding clarity and actionable next steps out of the inherently ambiguous world of healthcare analytics. You will leverage your skills in project management to lead Ursa implementations and keep internal and external stakeholders aligned and moving toward successful project execution. Most importantly, as a trusted advisor to our customers, you will also learn Ursa's state-of-the-art no-code analytics development platform and build your healthcare VBC analytics expertise by using the platform to highlight business and clinical opportunities for the customer. 

Responsibilities:

Customer Success / Software Support (30%)

• Use Ursa Studio to demonstrate product adoption opportunities/results and highlight client-specific business opportunities, results, etc.
• Design customer success plans, in partnership with customers, ensuring overall success of plans on monthly/quarterly basis
• Measure success in terms of product adoption, effectiveness, and impact on customer business initiatives and needs

Data Analytic Services - Implementation and Ongoing Professional Services (30%)

• Partner with Account Management to scope data and analytics projects
• Define customer success for custom projects, engaging and marshalling analytics and integration services to ensure the appropriate technical and client management approach is taken
• Be accountable for ensuring the activities of analytic and integration services meet that customer’s success goals

Implementation and Ongoing Program Management (30%)

• Lead initial implementations of Ursa Studio
• Continue to project manage established clients towards their data and analytics success
• Play "quarterback" for our customers while working with, and pulling in, Ursa delivery members and other Ursa teams and resources as needed
• Contributions to overall Delivery team, Ursa Product, and company success (10%)

About You:

• You enjoy being a trusted advisor to clients and working with them daily
• You are a data nerd at heart and love “digging in” to truly understand what you are working on
• You stay grounded in what you are trying to achieve and help others understand what the actionable next steps are to make progress against those goals
• You are looking to join a collaborative team that is passionate about healthcare and humble in our service to those providing and coordinating healthcare services
• You have great attention to detail and enjoy putting together project plans and tracking progress throughout the execution of a project
• You enjoy pulling together details from various resources to create a clear picture of the scope and execution strategy for projects that you lead
• You have experience in healthcare data analysis and SQL and conceptually understand healthcare data integration, architecture, and data modeling

Ursa Health is fully remote. We’ve been fully remote since our founding and have a strong remote-only culture.

Ursa Health is an equal opportunity employer. We are passionate about achieving diversity on our team because we know that different backgrounds and points of view fuel innovation and creativity, and will therefore help us reach our goal of making healthcare better and more equitable for all. We foster an inclusive environment where we can celebrate our differences. We encourage candidates from diverse backgrounds to apply to this and all of our open positions. All applicants will be considered for employment without consideration of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

We’re Ursa Health. We straddle the line between being a software company and a high-end consultancy, turning healthcare data into actionable insights. Thanks to our unique, methodical approach we’re able to make sense of data in a way nobody else in the industry is able to.

“Ursa is my first in line solution for automating claims when clients ask for recommendations. I can say honestly that there is no second in line as all other out of the box solutions are inadequate. That is my honest opinion after doing this for over 20 years.” - Eric Olmsted, Principal, OHA Consulting

We’re not talking about cutting-edge modeling or machine-learning algorithms, although we do some of that too. Simply the work of taking healthcare data in its messy, raw format and turning it into a data frame that accurately describes what is actually happening to patients; very few organizations can do this well.

"Health care is an industry awash in data and reporting requirements, which are used to generate quality measures and other analytics that nearly everyone ignores. This might give the impression that health care as an industry is not particularly amenable to using data or is already saturated with this kind of information. In fact, we've found that the opposite is true. What we’ve found are organizations, teams, and individuals practically starving for meaningful feedback.” -Andy Hackbarth, Ursa Health Co-Founder

We’re growing our team and are looking for engineers who can straddle this line between a software company and a consultancy. It’s in our DNA that the people building our software products should also be on the front line of client-facing work. It’s a hybrid role, and you’ll have to be comfortable billing hourly on idiosyncratic client deliverables. But you’ll also be channeling that work back into our software products, the longstanding Ursa Studio and our nascent Ursa Copilot (https://github.com/ursahealth/ursa-copilot).

Responsibilities

• Perform data discovery and build integration pipelines to support healthcare data obtained from multiple sources, including medical and pharmacy claims, clinical / population health data, FHIR, billing data, credentialing data, and operational data.
• Support efforts of building efficient data acquisition and data sharing solutions from various healthcare IT systems.
• Facilitate assessments evaluating the health IT landscape of clients with focus on building data acquisition and integration pipelines.
• Drive necessary discussions related to data discovery and integrations with internal and external stakeholders.
• Collaborate internally in supporting and expanding the Ursa data model, as well as building augment software tooling to improve and facilitate data work.

Qualifications

• Deep experience with SQL and the ability to think in terms of relational databases.
• General familiarity with orchestration technologies; Ursa Studio has its own built-in ELT system, so no specific orchestration product experience is required.
• The software applications are built in React and Node.js, so you’ll need to know some JavaScript.
• Experience in the healthcare industry is beneficial but not necessary.

Ursa Health is fully remote. We’ve been fully remote since our founding and have a strong remote-only culture. Hours are flexible. You’ll be able – and indeed expected – to turn off Slack for hours at a time in order to get into a flow to solve the most difficult problems.

If you want to apply to join our team, send us your resume along with an example of your work: whatever you’re able to share. We’ll send you a puzzle to complete, which shouldn’t take more than a couple hours. The puzzle is drawn straight from our work and will give you an honest sense of the real-life challenges you’ll be expected to tackle. 

After we review your puzzle answers, you should expect at least two rounds of video interviews before we send a job offer. Job scams do happen so be careful sharing personal information.

$160,000 - $180,000 annual salary

Ursa Health is an equal opportunity employer. We are passionate about achieving diversity on our team because we know that different backgrounds and points of view fuel innovation and creativity, and will therefore help us reach our goal of making healthcare better and more equitable for all. We foster an inclusive environment where we can celebrate our differences. We encourage candidates from diverse backgrounds to apply to this and all of our open positions. All applicants will be considered for employment without consideration of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.