Responsible Use of AI Policy Core Principles

Last updated March 10, 2026

1. Introduction

At Ursa Health, we are committed to harnessing the power of artificial intelligence (AI) responsibly to deliver transformative healthcare analytics solutions. These core principles guide our development and use of AI technologies, ensuring they are ethical, transparent, and compliant with legal and regulatory standards.

2. How to Contact Us

If you have questions about these Responsible Use of AI Policy Core Principles, please contact us by email at info@ursahealth.com, by phone at (888)933-7671, or in writing at Ursa Health, Attn: Responsible Use of AI Policy Core Principles, 3200 West End Ave., Suite 500, Nashville, TN 37203.

3. Customer Data Protection

  • We will never use customer data to train AI models without their express, informed permission. This ensures the privacy and trust of our customers remain paramount.

4. Data Governance and Privacy

  • Data Minimization: We collect and process only the data necessary for the intended purpose, minimizing risk and protecting privacy.
  • Access Controls: Access to AI models and datasets is restricted to authorized personnel only, maintaining stringent security over sensitive data.

5. Ethical AI Development and Use

  • Explainability: We ensure that AI outputs can be explained in ways that are understandable to users and stakeholders, promoting transparency and trust in our solutions.
  • Human Oversight: Decisions with significant operational outcomes will always include a human-in-the-loop, ensuring accountability and ethical alignment.

6. Legal and Regulatory Compliance

  • Adherence to Standards: All AI development and deployment comply with recognized industry standards such as HITRUST and SOC 2, aligning with best practices and regulatory requirements.

7. Future-Proofing and Adaptation

  • Evolving Standards: We are committed to updating our AI practices and policies as technology advances and regulatory landscapes evolve, ensuring we stay at the forefront of responsible innovation.